Privacy Policy

Last updated: January 2026

1. Introduction

Pairently ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using Pairently, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

Information You Provide

  • Account information (name, email address)
  • Child profiles (names, dates of birth, medical information)
  • Calendar events and custody schedules
  • Expense records and receipts
  • Messages between co-parents
  • Packing lists and notes

Information Collected Automatically

  • Device information (device type, operating system)
  • Usage data (features used, interaction patterns)
  • Crash reports and performance data
  • IP address (for security purposes)

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Sync data between co-parents in your family
  • Send notifications about schedule changes and messages
  • Process subscription payments (via App Store)
  • Improve our app based on usage patterns
  • Respond to support requests
  • Detect and prevent fraud or abuse

4. Data Sharing

We do not sell your personal information. We share data only in these cases:

  • With your co-parent: Data you add to your shared family is visible to your co-parent
  • Service providers: Firebase (hosting), Apple (payments), analytics providers
  • Legal requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including:

  • Encryption in transit (TLS 1.3) and at rest
  • Firebase security rules restricting data access
  • Regular security audits
  • Secure authentication via Firebase Auth

6. Data Retention

We retain your data for as long as your account is active. When you delete your account, we permanently delete all your personal data within 30 days, except where we are required to retain it by law.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request a copy of your data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Export your data in a standard format
  • Restrict processing: Limit how we use your data
  • Object: Object to certain types of processing

To exercise these rights, go to Settings > Account in the app or contact us at privacy@pairently.com.

8. Children's Privacy

Pairently is designed for adult co-parents. We do not knowingly collect information directly from children under 16. Child profile information is entered by parents and is subject to their consent and control.

9. International Data Transfers

Your data may be processed in countries outside the EU/EEA. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or in-app notification. Your continued use of the app after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: